We offer free shipping within the US on all orders over $50 . "Free shipping" obviously isn't free, someone has to pay for it, and while we would love to always offer free shipping, being a made in America company our margins are low so we can only do this on higher value orders. We appreciate your understanding and support in this.
We discount all international shipping by the amount that we would pay for a domestic shipment.
Please note that you may be charged import duties and taxes upon delivery. Please use this calculator to estimate these charges, and use HS Code 8543.70.9920.
We ship next business day but cannot guarantee shipping times nor do we offer an overnight service.
As fellow gigging musicians, we are committed to making sure you are satisfied with our products and happy with your purchase. In the event that our products are not what you expected, you are free to return it within 60 days of your purchase date, no questions asked. We keep things simple because we know what it’s like to be in your shoes. When we purchase from companies online, we too expect a simple return policy that does not confuse or frustrate us.
While it disappoints us to know that you are not completely satisfied with your purchase, we will do everything we can to ensure you have a smooth return process. Visit our returns page for next steps.